Data depletion, billing woes top 413,587 telecom complaints by subscribers in H1

By Sola Olusola NIGERIA’s telecom sector is facing a staggering crisis, with 413,587 consumer complaints recorded in the first half of 2026 alone. The sheer volume of grievances, ranging from poor network quality to billing disputes, underscores the depth of frustration among subscribers and exposes systemic failures in service delivery. The complaints, compiled by... Read More

NCC seeks greater digital infrastructure investment at Nigeria connectivity forum

By Favour Unukaso THE Nigerian Communications Commission (NCC) has called for increased public and private sector investment in telecommunications infrastructure to accelerate broadband expansion, improve service quality, and support Nigeria’s growing digital economy.    The Executive Vice Chairman and Chief Executive Officer of the NCC, Dr Aminu Maida, made the call at the opening... Read More

Subscribers lament as Nigeria’s 5G network delivers poorly

By Favour Unukaso NIGERIA’s mobile operators are facing a storm of consumer anger as frustration mounts over rising tariffs, patchy 5G coverage, and a widening gap between promises and reality. Despite billions poured into infrastructure, users say they are paying more for services that still fail to deliver consistent speed or reliability. Fresh data... Read More

Telcos challenge NBS capital inflow report, call for upgraded investment framework

By Favour Unukaso TELECOMMUNICATIONs operators have praised the Federal Government for its continued support of the industry but called for a more comprehensive framework to track and report investments coming into the sector. Under the aegis, Association of Licensed Telecom Operators of Nigeria (ALTON), the players highlighted the importance of accurate data in shaping... Read More

Meta drives $820m into Nigerian economy, boosts 81% of businesses

By Favour Unukaso SOCIAL media company, Meta has injected an estimated $820 million into the Nigerian economy through its digital platform ecosystem, as local small and medium-sized enterprises (SMEs) increasingly rely on social commerce to survive macroeconomic headwinds. According to new independent research, the tech giant’s suite of applications, including Facebook, Instagram, and WhatsApp,... Read More

Judiciary, NCC partner to tackle legal challenges in Nigeria’s digital era

By Shola Olusola NIGERIA’s judiciary and telecommunications regulator have pledged deeper collaboration to safeguard connectivity, protect critical infrastructure, and strengthen online safety as the country accelerates into a digital future. This commitment was underscored at the opening of the 2026 Workshop for Justices and Judges on Legal Issues in Telecommunications, jointly organized by the... Read More

Airtel Africa posts $813m profit as subscribers scale to 183m

  By Favour Unukaso  TELECOMMUNICATIONS firm, Airtel has delivered a landmark financial performance for the 2026 fiscal year, characterized by record-breaking customer acquisitions, a massive leap in profitability, and a definitive shift toward a data-centric business model.    Driven by disciplined execution, and a robust digital strategy, the Group saw its Profit After Tax... Read More

Nigeria is Africa’s most spammed country as 51% calls rank as fraud

By Shola Olushola NIGERIA is the most spammed country in Africa. In 2025, 51 per cent of all unknown calls received by Nigerians were identified as spam or fraud, more than one in every two. Nigeria ranked eight globally and sat at the top of the African league table, ahead of South Africa (30... Read More

How Nigerians search is changing — and why it matters for our businesses

By Olumide Balogun There was a time when using a search engine felt like cracking a code. You typed two or three carefully chosen keywords, hoped the machine understood, and waited to see what came back. People had to learn the language of machines, shrinking complex needs into stilted phrases. That era is ending.... Read More

Telcos slowly phase out 3G network as Nigeria accelerates 5G expansion

By Favour Unukaso INDICATIONS have emerged that Nigeria is gradually phasing out the legacy 3G technology, and pivots strategically towards 4G and 5G networks. The latest review of the telecoms sector, especially in Q1 by Ookla on behalf of the Nigerian Communications Commission (NCC) revealed a country rapidly clearing its digital “fast lanes,” ensuring... Read More